Gifting & Shipping info
Welcome to our little shop! Here's some info you might find useful!
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*Shipping times*
We make everything to order and usually aim to dispatch your order within 5 days.
UK orders are sent via Royal Mail Tracked 48
Non-UK orders are sent using tracked delivery.
Occasionally some of our more complicated designs and collaborations may take a little bit longer to send out, but that should be detailed on the individual item listings.
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*Packaging*
Your item will come carefully packaged in recycled tissue paper, and sent in either a recycled cardboard mailing box, or a sturdy recyclable envelope.
To add a gift box to your order for £1.00 - please select one from the "Gift Boxes" category in the menu.
(please note that for some of our much bigger pieces, gift boxes are unavailable)
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*Gifting information*
We can send your gift directly to the recipient!
When checking-out, enter the address of the gift recipient in the "SHIPPING" section. And then enter the recipient's name in the "NOTES OR INSTRUCTIONS" section.
And you can also write a personal gift message in the "NOTES OR INSTRUCTIONS" section, for us to include with your gift!
If you have any queries at all, just e-mail us at [email protected] or call 07947 676 180
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*Postage*
UK postage is £2.70, and items are sent by Royal Mail Tracked 48.
Non-UK postage (Excluding EU & NI & USA) is £10.60.
Your order will be sent using a recorded delivery.
USA:
We have adjusted our shipping rates and settings to conform with the new 10% tax rate and handling fees that came in to place in August 2025.
We hope it all makes sense.
The flat shipping cost for any size of order will be £11.10.
And then there will be an additional 10% of the retail price of your order added on at the checkout stage.
We then pay this 10% to Royal Mail when we purchase the shipping labels, so that your order will have the duty paid before it enters the USA.
EU & Northern Ireland: WE CAN NO LONGER SHIP TO YOU
We're heartbroken, but as of December 2024 there are lots of quite complicated new rules that we can't comply with at the moment, so we can no longer send you our things. We're so sorry! We will keep our eye out if there is a solution in the future.
Customs and Import Taxes: Please note (with the exception of USA) that the buyer is responsible for all customs and import taxes that may be applied.
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